CallAid

CallAid Help Center

How can we help?

Search our guides and FAQs, or browse by topic below.

Try “voicemail”, “dashboard”, or “SMS”.

Frequently asked questions

Answers update as you type in the search bar above.

Will CallAid work for my business?

Yes. Smart voicemail capture and smart dashboard work for any business that gets missed calls—trades, healthcare, restaurants, legal, property, and more.

Do I need a new phone number?

No. Forward your existing business number to CallAid when you don't answer. No new lines, no disruption.

What is smart voicemail capture?

AI transcribes voicemails and extracts intent—name, service type, urgency, location—into a structured lead. No more manual transcription.

What is the smart dashboard?

A structured view of every missed call. See status, urgency, filters, and full conversation history. Prioritise and respond fast.

How fast are leads delivered?

Leads update in real time in your smart dashboard. You'll also get SMS (and optionally WhatsApp) notifications.

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Still have questions?

Our team can help with setup, billing, and product questions.