AI phone assistant UK
An AI phone assistant that answers when you cannot.
CallAid is a UK AI phone assistant (also called an AI voice agent) for trades, clinics, agents, and local service teams. It picks up missed calls in your business voice, asks the questions that matter, and leaves a clear next step — so genuine enquiries become booked work instead of silent voicemail.
- Natural UK voice on your existing number
- Qualifies job type, location, urgency, and callback preference
- Books or routes the next step while you stay on the tools
- SMS and dashboard summaries; concurrent calls by plan
What it does on the call
Unlike a basic phone tree or voicemail, CallAid holds a conversation. It greets callers in your business name, asks follow-up questions, and captures structured details your team can act on.
- 24/7 missed-call and after-hours answering
- Caller qualification and spam filtering
- Booking, callback, or urgent transfer paths
Built for UK phone workflows
Keep the number customers already know. Forward only missed calls, or route selected lines to CallAid. Plans are priced in pounds with clear minute and concurrent-call limits.
- Missed-call forwarding from mobile or landline
- GBP pricing from £49/month · extra minutes £0.20
- 7-day free trial and live demo on your line
When a human should take over
Use the assistant for repeatable intake. Sensitive, regulated, or judgement-heavy conversations should transfer or get a qualified callback under rules you control.
- Urgent transfer rules
- Full call context before you ring back
- Clear product boundaries
From first ring to booked work
Every genuine caller gets an answer, a structured summary, and a clear next step. Your team sees the transcript, recording, and qualification details before ringing back.
Explore industries →Frequently asked questions
- What is an AI phone assistant or AI voice agent?
- Both terms describe software that answers business phone calls with natural speech, understands the caller’s request, asks follow-up questions, and completes a next step such as capturing details, booking, or transferring to a person. CallAid acts as both — an AI voice agent that works as your phone receptionist.
- How is this different from an answering service?
- Human answering services rely on trained agents. CallAid runs consistent questions at any hour and connects to your dashboard, SMS alerts, and booking rules. Complex or sensitive calls should still reach a person.
- Do I need a new phone number?
- No. You can keep your existing UK business number and forward missed calls to CallAid behind the scenes.
- Can it transfer urgent calls?
- Yes. You define when a caller should reach a human, and CallAid can transfer under those rules while still capturing context.
- How much does it cost in the UK?
- Plans start at £49/month with included voice minutes and concurrent calls. Extra minutes are £0.20. Every plan includes a 7-day free trial.
Explore related pages
Try CallAid on your own missed calls
Keep your number. No payment is taken during the 7-day trial.