Answer and qualify
Configure your greeting, services, opening hours, service area, and the questions that make an enquiry useful.
- Natural UK voice options
- Business-specific questions
- Spam and unsuitable-call handling rules
Features
Everything you need to stop losing work to missed calls.
From the first ring to a booked job, CallAid handles the conversation and keeps your team in the loop.
- 24/7 AI answering trained on your business
- Structured job details for every genuine caller
- Automated booking and follow-up paths
- Urgent transfer when a human must take over
- Caller memory so repeat callers are recognised
Prefer the full overview? Go to the homepage.
Book and escalate
Connect routine enquiries to a booking or callback path and define when an urgent caller should reach a person.
- Calendar-aware bookings
- Urgent transfer rules
- Concurrent call handling by plan
Review and follow up
Use structured summaries, recordings, notifications, and analytics to act without replaying every call first.
- SMS notifications
- Searchable dashboard context
- Call and usage analytics